Job title: Customer Service Representative – 3 Month Contract
Job type: Permanent
Emp type: Full-time
Industry: Call Centre and Customer Service
Expertise: Sales & Marketing
Salary type: Monthly
Location: Woodmead
Job published: 2020-07-13
Job ID: 32638

Job Description

A well-known network marketing company is currently seeking a Customer Service Representative for a 3-month contract.

 

Requirements

  • Matric/ Grade 12 Certificate
  • Minimum 2 years’ experience in similar type of environment with a personal high-performance track record
  • Experience in retention environment will be advantageous
  • MUST have Wi-Fi or 3G at residential address
  • Deal with conflict calmly and respectfully
  • Nurture customer/member relationships to drive business growth
  • Communicate clearly and effectively
  • An exceptional service track record with proven levels of focus within this arena
  • A desire to exceed Members expectations and passionate about making a positive contribution to the team, internal customers and Members
  • Highly capable of engaging with Members to coach, up educate & positively influence
  • A fast learner with experience of change management
  • A self-motivator with excellent organizational skills
  • Demonstrates excellent verbal and written communication skills
  • Command of the English language (in addition to local language)
  • Strong Word Processing Skills (PC literacy is essential)
  • Ability to work independently and as part of a team
  • Adapt quickly to new and unexpected situations

 

Kindly note if you don’t hear back from us within one week, please consider your expectation unsuccessful.