Job title: Shift Supervisor - Car Rental
Job type: Permanent
Emp type: Full-time
Location: Durban Metro, South Africa
Salary type: Annual
Job published: 2019-07-26
Job ID: 32388

Job Description

A vacancy exists for a Car Rental Shift Supervisor with a client in the Car Rental Industry. 

As the successful individual, you will need to have experience in the Car Rental industry and the following experience and qualifications:

  • Essential
    • Proficient in English (speak, read, write)
    • Unendorsed code 08/EB driver’s license
    • Proven experience in managing a team of at least 5 direct reports
  • Preferred
    • Matric or equivalent
    • Proven experience in the FCR Operations environment
    • Proven literacy in Word

 

 

REQUIRED COMPETENCIES:

  • Customer focus
  • Planning & organizing
  • Decision making
  • Integrity and trust
  • Command skills
  • Building an effective team
  • Stress tolerance
  • Managing diversity

 

JOB RESPONSIBILITIES:

  • Provide exceptional customer service at every opportunity
  • Provide accurate and timeous information to our customers
  • Managing a team of approximately 10 staff, monitoring performance, accuracy and customer interactions
  • Ensure all bookings and special requests are met
  • Check-outs, check-ins, vehicle exchanges etc
  • Keep management informed of competitive rates/competition in the market
  • Daily admin duties
  • Queries
  • Adherence to the company policies and procedures
  • Maintain the corporate image of the organization

 

 

 

 

GENERAL:

  • The successful incumbent must be willing and able to:
  • work weekends and public holidays
  • work outside normal working hours when required
  • wear the uniform (partly subsidized by the Company)
  • Applicants must be able to write neatly and clearly

 

Salary is negotiable based on experience and benefits include:

  • Use of a company vehicle
  • Fuel allowance
  • Cellphone allowance
  • Shift allowance
  • Subsidised medical aid
  • Pension Fund

 

Work Environment:        

  • Inside and outside work required, irrespective of weather conditions
  • On your feet for most of the shift

 

Should you meet the above requirements, kindly email your updated CV to maryke@zealhr.co.za with the name of the position as your reference.  You can also apply directly through the job portal.

Should you not receive a response from us within 2 weeks of your application, kindly consider your application unsuccessful.