Job title: Shift Supervisor - Car Rental
Job type: Permanent
Emp type: Full-time
Location: Durban Metro, South Africa
Salary type: Annual
Job published: 2019-07-26
Job ID: 32388

Job Description

A vacancy exists for a Car Rental Shift Supervisor with a client in the Car Rental Industry. 

As the successful individual, you will need to have experience in the Car Rental industry and the following experience and qualifications:

  • Essential
    • Proficient in English (speak, read, write)
    • Unendorsed code 08/EB driver’s license
    • Proven experience in managing a team of at least 5 direct reports
  • Preferred
    • Matric or equivalent
    • Proven experience in the FCR Operations environment
    • Proven literacy in Word




  • Customer focus
  • Planning & organizing
  • Decision making
  • Integrity and trust
  • Command skills
  • Building an effective team
  • Stress tolerance
  • Managing diversity



  • Provide exceptional customer service at every opportunity
  • Provide accurate and timeous information to our customers
  • Managing a team of approximately 10 staff, monitoring performance, accuracy and customer interactions
  • Ensure all bookings and special requests are met
  • Check-outs, check-ins, vehicle exchanges etc
  • Keep management informed of competitive rates/competition in the market
  • Daily admin duties
  • Queries
  • Adherence to the company policies and procedures
  • Maintain the corporate image of the organization






  • The successful incumbent must be willing and able to:
  • work weekends and public holidays
  • work outside normal working hours when required
  • wear the uniform (partly subsidized by the Company)
  • Applicants must be able to write neatly and clearly


Salary is negotiable based on experience and benefits include:

  • Use of a company vehicle
  • Fuel allowance
  • Cellphone allowance
  • Shift allowance
  • Subsidised medical aid
  • Pension Fund


Work Environment:        

  • Inside and outside work required, irrespective of weather conditions
  • On your feet for most of the shift


Should you meet the above requirements, kindly email your updated CV to with the name of the position as your reference.  You can also apply directly through the job portal.

Should you not receive a response from us within 2 weeks of your application, kindly consider your application unsuccessful.