Job Description

• Understand the high-level Scope of Work (SoW).
• Assist the project manager to draw up a project plan by estimating effort/duration on individual tasks.
• Engage with customers to understand their business needs. Translate needs into measurable and achievable requirements. Document requirements in a Functional Requirements Specifications (FRS). Submit FRS to the customer for signature to ensure mutually understood and agreed details of the SoW.
• Design solutions that will satisfy customer requirements. Proposed solutions should: follow best practice guidelines, be robust to optimize availability, follow the latest trends and changes in technology for sustainability and performance. Document the designs in a Functional Design Specifications (FDS) and/or Technical Design Specifications (TDS).
• Conduct handover session with other resources assigned to the same SoW.
• Validate that the solutions in the FDS/TDS meets the requirements defined in the FRS and conforms to best practices and quality standards.
• Take full control and ownership of individual tasks or complete SoW assigned to you.
• Execute solutions. Where tasks are not clearly defined in FDS/TDS, engineered solutions should: follow best practice guidelines, be robust to optimize availability, follow the latest trends and changes in technology for sustainability and performance.
• Test engineered solutions at various stages of the project life cycle. Including, but not limited to: Unit testing (UT), Internal Testing (IT), Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT). Develop test documentation based on FRS, best practices and quality standards. Capture results in test documentation.
• Deploy engineered solutions in customer production environment.
• Apply critical thinking and problem-solving methods to diagnose and resolve issues promptly.
• Develop, maintain, contribute and adhere to best practices, lessons learned and quality standards.
• Manage individual priorities, deliverables and utilization & efficiency (time management).
• Onsite project work as required.
• After hours standby as required.

• Assist front office with technical scoping and capability aspects of solutions during the sales cycle.
•  Assist tendering by provide input into effort and duration for quoting purpose.
•  Promote value-add solutions, services and add-ons to customers during project engagements.
•  Identify opportunities to widen the use of the company’s solutions within projects and services.
•  Provide front office with leads generated through, for example, value-add promotion.
• Technical:
•  Ensure technical skills and knowledge is continually improved in line with corporate direction, changes in technology and industry trends.
•  Contribute to improving engineering capabilities/processes by sharing knowledge and ideas within the team.
•  Ensures that activities conform with relevant government regulations, company policies, standard and ethics
• Communication & Reporting:
• Consult with colleagues in areas of technical expertise.
• Keep project manager and other relevant stakeholders up to date with progress on assigned tasks.
• Participate in communication plan to build/maintain client relationships.
• Conduct all communications in a professional manner.
•  Provide early warning to the project manager on newly identified and changing risks, problems or issues.
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• Administration/General:
• Perform administrative duties as related to the role including timely completion and submission of timesheets, appraisals, support tickets and expense claims.
• Keep informed w.r.t company policies, standard and ethics.
• Keep document management system up to date with all project backups, documentation, reports, timesheets, expenses, certificates, etc.
• Manage personal objective, company goals and project commitments.

• Customers / Partners / Supplies
• Other divisions and entities within the company
• Project and services team

• Manufacturing Execution Systems (MES), Manufacturing Information Systems (MIS), Manufacturing Operations Management (MOM), Business Intelligence (BI).
• Software and applications architecture and design.
• SQL Server (DB, SSAS, SSRS, SSIS)
• Software development (C#, ASP.Net)
• Solid technical report writing skills
• Business process and data modelling tools
• Knowledge of project management processes and software

• Business needs analysis
• Business process mapping
• Risk management
• Health, safety and environment
• Technical sales support